Why us
We're about providing the technology, expertise and advice to help your customers make rail booking a breeze.
What makes us, us.
Whether you’re a TMC, train operating company, tour operator, content aggregator, or leisure rail retailer, we’re here to provide the technical support and expert information you need to ensure a successful partnership with Evolvi.
Our support teams are prepared to handle any day-to-day issues, while our frontline customer service and web projects teams will assist you in scoping and implementing development and integration programs.
Who we work with
Our success for customers in numbers
Generated through our systems for our partners.
In split-ticketing usage.
generated on behalf of our customers.
Security & Privacy Assurance
We take security and privacy seriously and back that up with recognised, independently assessed certifications. These standards help ensure we manage risk appropriately, protect information and personal data, and continuously improve our controls.
Our current certifications and validations include:
ISO/IEC 27001certified
ISO/IEC 27701certified
PCI DSS v4.0.1— QSA validated
Cyber Essentials certified
What our customers say
We have worked with Evolvi for a number of years now and we have always had great things to say about them. From the Account Management team to the Support Team no job is to big or small, if they are unable to resolve something with immediate effect, they will always provide a timescale which helps us when communicating back to our customers.
EMR
ACE Travel has been using Evolvi since 2006 to book UK train travel. The helpdesk team is consistently efficient, responsive, and provides a friendly, reliable service. I have built a strong, trusting relationship with our account manager who is always professional and approachable. The Evolvi system is user-friendly, with fares and additional information clearly displayed. This makes it easy to navigate, and I feel confident using it when demonstrating the platform to both new and existing clients.
ACE Travel
We have enjoyed a strong partnership with Evolvi for many years. The support we receive from the Account Management Team has been excellent. Always ready to help us with any issues or questions we might have and work with us on new developments or enhancements.
Gray Dawes Travel
We have partnered with Evolvi for years to offer rail bookings through office-based consultants and the arrangeMY Trip online tool. The system is user-friendly, with extensive options and effective reporting features used by our Head of Travel to manage rail travel data.
Their support team is efficient, proactive, and provides valuable system administration advice. We also maintain a strong relationship with our dedicated account manager, who handles reviews and queries beyond the support team's scope.
arrangeMY
Partnering with Evolvi has been a seamless experience. Their intuitive and efficient rail booking platform allows us to deliver a smooth service to our clients with ease. The system provides real-time rail solutions that streamline our operations and ensure cost-effective travel management. Beyond the technology, what truly sets Evolvi apart is their outstanding account management and technical support. Their expertise, responsiveness, and proactive approach make them a valued and trusted partner in our business operations.
Global Travel Management
Direct ATPI are a long standing partner of Evolvi, supported throughout by their amazing team who consistently assist us with any issues and work closely with us to implement new developments.
Their technical support is always reliable and proactive, keeping us updated on anything new that helps ensure our partnership continues to be successful.
Direct ATPI
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